For the House
The Whole House,
One Pickup
Linens, drapes, rugs and the family's wardrobe, collected from the house each week and returned ready. Complimentary pickup and delivery across the East End.
A house on the East End runs on more than dry cleaning. There are the beds to make before guests arrive, the tablecloth from Saturday's dinner, the drapes that have hung through a summer of open windows. Most households send these to different places, or put them off.
We take all of it in one stop. Our driver comes to the house on a standing day, and everything comes back on your delivery day, finished by hand and ready to put away. One team knows how your household likes things done.
Table and bed linens
Tablecloths, napkins, sheets, duvet covers and shams, returned pressed and ready for the table or the bed.
Drapes and rugs
Lined and unlined drapery, sheers and area rugs, collected from the house and brought back clean.
The family's wardrobe
Dry cleaning finished by hand, shirts laundered, and an in-house tailor for anything that needs taking in.
Seasonal storage
Coats, furs and the summer wardrobe cleaned, then held in storage until you want them back.
Through the Year
Opening, the Season, and Closing
April and May
Opening the house
Linens out of the closet and onto the beds, drapes and rugs freshened after the winter, the summer wardrobe back from storage. Tell us the weekend you arrive and we work back from it.
June to August
Through the season
A standing weekly pickup at the house. Guest linens turned between visits, tablecloths after each dinner, rush service when a weekend fills up.
Late August to October
Closing the house
Everything cleaned before it is put away, so nothing sits soiled over the winter. The summer wardrobe can stay with us in storage until spring.
Run a house for someone else? See how we work with property and estate managers.
Common Questions
Whole House Care FAQ
Can one pickup cover everything in the house?
Yes. A single standing pickup can take table and bed linens, drapes, rugs, dry cleaning, shirts and alterations together. Each piece is tagged to your household and returned on your delivery day.
Is pickup and delivery really free?
Yes. Pickup and delivery is complimentary in Southampton, Water Mill, Bridgehampton, Sagaponack, Wainscott, East Hampton, Amagansett, and Sag Harbor. You pay only for the cleaning.
Can you work with our house manager or assistant?
Yes. Many of the homes we look after are run by a house manager, an estate manager or an assistant. We keep the household's standing instructions on file, so they do not need repeating each week.
How far ahead should we schedule opening or closing the house?
Two to three weeks ahead is best, especially before Memorial Day and Labor Day. Drapes, rugs and large linen orders take longer than a regular weekly pickup, and we plan the work around the date you need the house ready.
What if something is damaged or lost?
Every piece is inspected before it goes back. Under The Sweetwater Promise, if anything is ever lost or damaged in our care, we make it right: no forms, no runaround, no fine print. It applies on every order, without exception.